Welcome to The Warehousess. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

The Housess is an online fashion store offering garments including Western Tops, Western Shirts, Kurta Sets, Short Kurtis, and Co-Ord Sets.

By using our website, you confirm that you are at least 18 years old or accessing under the supervision of a parent or guardian.

2. Products & Services

  • We strive to ensure that all product details, images, and prices are accurate.
  • However, slight variations in color or design may occur due to screen resolution or lighting.
  • We reserve the right to modify or discontinue products without prior notice.

3. Pricing & Payments

  • All prices are listed in INR.
  • Prices may change without prior notice.
  • We accept secure online payments through trusted payment gateways.
  • Orders will only be processed after successful payment confirmation.

4. Shipping & Delivery

  • We aim to process and ship orders within the specified time frame.
  • Delivery times may vary based on location and external factors.
  • The Housess is not responsible for delays caused by courier partners or unforeseen circumstances.
  • 30-Minute Delivery: We offer 30-minute delivery in selected areas of Indore. This service is subject to product availability, location, and other applicable conditions.
  • Traffic & Unforeseen Delays: While we aim to deliver within 30 minutes, delivery may take approximately 30 to 50 minutes in case of heavy traffic, road blockages, bad weather, or other unforeseen circumstances. Actual delivery time may vary depending on road and traffic conditions.
  • Delivery Area: 30-minute delivery is generally available within approximately 3 km of our pickup point in Indore, subject to the product and delivery location.
  • Same-Day Delivery: For locations approximately 5 to 15 km from our pickup point in Indore, same-day delivery may be available, depending on the product, order time, location, and delivery conditions.
  • Pan-India Delivery: We deliver our products across India. Delivery timelines may vary depending on the customer’s location, courier availability, and other applicable factors.
  • Free Shipping: Free shipping is available on orders above ₹999, subject to the applicable offer and shipping terms.
  • Delivery timelines mentioned above are estimates and may vary depending on circumstances beyond our control. Customers may be contacted if any significant delay occurs.

5. Returns & Exchanges

  • Returns or exchanges are accepted within 3 days of delivery.
  • Items must be unused, unwashed, and in original packaging with tags intact.
  • Certain items (e.g., sale items) may not be eligible for return.
  • Refunds will be processed after product inspection.

6. Order Cancellation

  • Orders can be canceled before they are shipped.
  • Once shipped, cancellations are not possible.
  • The Housess reserves the right to cancel any order due to stock issues, payment problems, or suspicious activity.

7. User Accounts

  • You are responsible for maintaining the confidentiality of your account details.
  • Any activity under your account is your responsibility.
  • We reserve the right to suspend or terminate accounts that violate our policies.

8. Intellectual Property

  • All content on this website (images, text, logos, designs) is the property of The Housess.
  • Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

  • The Housess is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee uninterrupted or error-free website operation.

10. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your data.

11. Contact Us

If you have any questions regarding these Terms & Conditions, you can contact us:

  • Email: connect@thewarehousess.com
  • Phone: +91-9203409595
  • Address: 401, 5th Floor, A Block, Corporate House, RNT Marg, Indore, India, 452001