At The Housess, we strive to provide the best quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You can request a return if:

  • The item is unused, unwashed, and in its original condition
  • All original tags and packaging are intact
  • The return request is made within [7–10 days] of delivery

Note: Items that do not meet these conditions will not be accepted.

2. Non-Returnable Items

The following items are not eligible for return:

  • Sale or discounted products
  • Worn, washed, or damaged items
  • Items without original tags or packaging
  • Customized or altered products

3. Exchange Policy

  • Exchanges are allowed for size or product issues (subject to availability)
  • If the requested item is unavailable, you may opt for a refund or store credit

4. Return Process

To initiate a return:

  1. Contact us at [Your Email Address] within the return period
  2. Provide your order number and reason for return
  3. Our team will guide you through the return process
  4. Ship the product to the provided return address

Note: Return shipping charges may be borne by the customer unless the product is defective or incorrect.

5. Refund Policy

  • Refunds are processed after the returned product passes quality inspection
  • The refund will be issued to the original payment method
  • Processing time: 5–10 business days after approval

6. Damaged or Incorrect Items

If you receive a damaged or wrong product:

  • Notify us within 48 hours of delivery
  • Share clear photos as proof
  • We will arrange a replacement or full refund at no extra cost

7. Order Cancellation

  • Orders can be canceled before shipment
  • Once shipped, cancellation is not possible

8. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your payment provider
  • If the issue persists, contact us for assistance

9. Contact Us

For any return or refund-related queries:

  • Email: help@warehousess.com
  • Phone: +91-9203409595
  • Address: 401, 5th Floor, A Block, Corporate House, RNT Marg, Indore, India, 452001